Return & Exchange Policy—Shop with Confidence
You may return items within 30 days and receive a refund to your original payment method within 14 business days.
Shop with Confidence at Tinkerbunny
We want you to feel secure every time you shop. If an item does not meet your expectations, you may return it within 30 days of delivery. Once approved, we will issue your refund to the original payment method within 14 business days.
Quick Facts
Return window: 30 days from delivery.
Condition: Items must be unused, unwashed, with tags attached, and in original packaging. Proof of purchase is required.
Return shipping: Customers pay return shipping unless the item is defective or we sent the wrong product.
Refund timing: Refunds are processed within 14 business days after approval. Your bank may take 3–5 additional days to post the credit.
Exchanges: We exchange only defective or incorrect items. For a new size or style, return the original item and place a new order.
How to Request a Return
Email support@tinkerbunny.com with your full name, order number, reason for return, and a screenshot of your order confirmation.
Attach photos or a short video if the item is damaged or defective.
Ship the item to the address we provide. We inspect items within 72 hours, then confirm your return and process your refund.
Why This Policy Helps You
Terms and timelines are clear and easy to understand.
Returns are confirmed within 72 hours of receiving the package.
We cover shipping if we made an error or sent a defective item.
You can order several sizes, try them at home, and return what does not fit.
Common Questions
Can I exchange it for a different size?
We exchange only defective, incorrect, or manufacturer-sized-error items. Please return the original and place a new order for a different size.
Who pays return postage if the fit is wrong?
You pay return shipping for size or preference issues. We pay if the product is defective or we made a mistake.
How long until I get confirmation?
We confirm most returns within 72 hours of receiving them.
What if I do not receive my refund after 14 business days?
Check your bank or card account first. If it is not there, contact support@tinkerbunny.com
for assistance.
Notes
Final sale and custom items are not returnable unless defective.
Photos or videos of defects help us approve your return quickly.
Contact
Need help or ready to start a return? Email support@tinkerbunny.com
and our team will assist you quickly.